Internet Staff is a small, long-running crew of engineers and designers who have worked together (and bailed each other out) for years. We are not a marketplace or a staffing lottery. People get invited in because the rest of us have already trusted them hitting "commit" in production at 2am.
We do not outsource or subcontract. All work is done by Internet Staff principals, and you get a real person who sticks around. No rotating inboxes, no "assigned resource," no scavenger hunt for the person who wrote the system.
We have lived through audits, compliance acronyms, and the occasional “quick change” that was neither. We like clean systems, boring nights, and not being paged for things we warned about last quarter.